Businessglobal-economy
Tui customers angry after river cruises replaced with coach trips
Passengers who paid thousands of pounds for European river cruises with Tui have expressed deep frustration after their itineraries were drastically altered. Instead of relaxing on the water, travelers found themselves spending up to fifteen hours on long-distance coach trips. Tui has apologized, citing low water levels on the Danube river as the reason for the disruptions. However, affected customers say they received no refunds and feel misled by the company.