Why many shoppers prefer online retail over physical stores

Many consumers are increasingly abandoning physical high street shops in favor of online shopping due to poor sizing options, physical accessibility challenges, and overall convenience. For plus-size shoppers, brick-and-mortar stores often feel demoralizing and unrepresentative.

Meanwhile, traditional retailers like Primark are finally adapting by launching home delivery services to compete with ultra-fast-fashion online giants like Shein. This shift reflects a broader long-term decline of traditional town centers and a changing retail landscape.